FAQ.
ERKA Industry and Trade

Do you have any question about ERKA? Here you can find frequently asked questions and responses .
We sincerely promise that we are serious at doing products and business

  • How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 12 hours after receiving the inquiry.

  • Are you a direct manufacturer or a trading company?

    We are a factory, and we also have our own international trade department, we produce and sell ourselves.

  • What products can you provide?

    We focus on basin drains, floor drains, valves, saintary accessories.

  • Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.

  • What is the production capacity of your company?

    It can produce 500,000 products per month.

  • What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.

  • Where are your goods mainly exported to?

    Our products are mainly exported to dozens of countries in Europe, the Middle East, South America, Southeast Asia and so on.